Choose a Strategic Marketing Consultant and Coach that specialises in Customer Experience Management
I am a Marketing Consultant and Coach that specialises in customer experience management. If you want to understand your customers better, improve your Net Promoter Score, develop personas, or map your customer journey, I can help.
I work collaboratively with customer-centric brands, public sector organisations, community groups, charities, housing associations – brands committed to understanding their customers better and delivering what they need. When you understand what they think, how they truly feel, you’ll be in a better position to deliver the best service and retain customers. Leverage my expertise to help your customers feel heard and create marketing and programmes worth remembering, in order to achieve your goals.
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