Thank You!

Thank you for agreeing to have a chat with Kim about a product or service that you are using. Our client has requested this work be completed, so they can put your needs at the heart of all they do.

This information is called customer insight. With insight comes the opportunity to deliver better solutions, better services and improve your experience as a customer.

Thank you for your participation.


Inspiration comes from insight. We can help you gather the information you need to make better decisions about the product and services that you sell, improve your marketing and improve customer experience.

Far too often, customers are excluded from the decision making process. the covid-19 crisis has changed so many things. How we buy, how we work, how we feel! How often do you consider your customers when making business decisions and have you considered how the pandemic has changed what your customers need and how they buy? Close the loop. We can help you place your customers at the centre of your marketing. By gathering and using customer insight, we can help you grow your business and ensure your customers are happy. Happy customers keep buying from you.

Insight Blog Posts


Buyer Personas

A target group of customers in a target

Customer Surveys

A happy face with a large bar and a sad face with a small bar

Customer Journey Mapping

A persons head and shoulders with a shell of electrons surrounding them

Net Promoter Score

An icon with NPS inside it


Hear things that you’ve never heard your customers say before.

Hello! Thank you for wanting to speak with us. We would love to talk with you. Under the EU General Data Protection Regulation, we need your approval to save and use your personal information (e.g. your name and email address) so that we can communicate:

  1. We’ll store your personal information in our CRM system, in line with our privacy policy, so that we can pick up the conversation with you.
  2. We may send you emails to follow up on our discussion.
  3. We may send you email with really useful marketing content. You can manage this by updating your preferences, which is found at the bottom of any email that we send you.

Is this okay with you?